we are having issues with your server hosting billing account. please contact your system administrator for more details

Printing and Processing F.A.Q

What is the printing process?

We have various types of 4-colour (CMYK) offset/inkjet printing processes:
i) Litho-Offset (Lithography)
ii) Digital Offset
iii) Inkjet Printing

What is CMYK printing?

Short for Cyan-Magenta-Yellow-Key (Black), and pronounced as separate letters. CMYK is a colour model in which all colours are described as a mixture of these four process colour. CMYK is the standard colour model used in offset printing for full-colour documents. Because such printing uses inks of these four basic colours, it is often called four-colour printing.

What is the difference between litho-offset (conventional) and digital offset?

The difference is in the technology. Digital does away with certain processes of offset printing. However, in terms of finished product, there is essentially no difference to the naked eye.

What is "Gang-run" Printing Method and its advantage?

Also known as"batch printing", this method which is applicable to litho-offset (conventional) printing is a cost-effective and efficient way to produce all kinds of loose sheet printed documents. "Gang-run" printing is basically grouping customers" orders for a similar product or requirement into 1 print run. By doing this, we are able to provide you with professional full colour printing at a fraction of the cost. Your short-run jobs become more affordable as the initial production cost is now shared by various customers.

Am I entitled to a discount for large orders?

Yes, now with with Sales Reward discount, you will get instant discount on your single order. The discount rate will be based on the range of your purchase amount.

Can I request a different finishing other than what is offered for a particular product/process?

Yes. You have to keep to our printing specifications for our standard printing products. This is to ensure the quality consistency of our products and to keep your cost down. You may also click on Custom Product to type any requirements you need and we will review and contact you as soon as possible.

What are the standard specification of your products?

Please refer to Product > Bottom of Page Tabs > Product Specifications

How much do your products cost (where are the prices)?

Our prices are only available to online members who are also privy to other cost-saving member-only benefits. Upon a successful sign-up, members gain access to the ordering process and view price estimates instantly.

How do you pack the completed goods?

Most completed goods are securely packed in paper cartons labelled with content information such as customer"s name and delivery address, product type, quantity and handling instructions.